FAQ

Frequently asked questions

What are the shipping options?


Addictive Art offer free UK delivery by myherms, this usually takes 3-5 days after payment, printing and packaging has been processed. Shipping will take place on weekdays and weekends. We also deliver worldwide to most international destinations via Royal Mail, this usually takes 1-4 weeks after payment, printing and packaging has been processed. The cost of delivery is displayed at the checkout stage of your order.




What do I do if I received a defective order?


We at Addictive Art take great care in the packaging of our products, but if you do receive a defective product we would require you to take an image of the damage and email it to us at sales@addictiveart.co.uk We will then give you the option for a refund or a replacement.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is through email (sales@addictiveart.co.uk), where we aim to reply back within 24 hours.